Nothing online is perfect. You can have all the money in the world and you’ll still run into problems. Virtually every video game launch has faced this, and Disney+ was bound to have issues, and indeed it did. The first day or two of launch some minor issues, and earlier this week, we shared a big report: that there were thousands of accounts that were compromised and had been found for sale online (for $3 to $11 apiece, though I have no idea why anyone would buy it for 11).
Many have been waiting to see whether or not Disney would be saying something about this, and it looks like they finally have. A Disney rep got in touch with Variety and said the following:
“We have found no evidence of a security breach. We continuously audit our security systems and when we find an attempted suspicious login we proactively lock the associated user account and direct the user to select a new password.
“Billions of usernames and passwords leaked from previous breaches at other companies, pre-dating the launch of Disney+, are being sold on the web.”
“We have seen a very small percentage of users in this situation and encourage any users who are having these kind of issues to reach out to our customer support so we can help them.”
I’ll admit it, I’m a bit confused by their statement. In one line they say there is no evidence of a security breach, but later on their statement, they say that only a very small percentage of users were affected. Now, granted, that’s absolutely true, as other services like Netflix have a larger percentage of their users with their accounts for sale on seedy sites, but it’s weird to deny it and then say there’s a problem.
Maybe it has more to do with the scope of the whole thing, but it’s still a bit weird. What do you think of Disney’s comments? Let us know your thoughts down below!
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