The Destiny 2 service goes offline for a full day after the latest disastrous update. A planned hotfix was due to hit on weekly reset which occurs at 9am PT on a Tuesday each week. The fix was deployed as always and players logged in. This is where the drama started.
Although I (thankfully) didn’t play myself at that time, from what I’m told there were a variety of serious issues. Game modes not working, patch notes which just were not implemented, connections issues, enemies not spawning etc. However perhaps more worrying was that players who did log in seemed to lose access to various triumphs and objectives they had already completed. Some of these are a lot of work. Therefore you can understand why the fans were upset.
Bungie decided to bring the game offline completely to investigate and find a fix. After many hours the following message was sent out.
We are testing a fix. Once testing is complete, we will deploy and verify the fix before bringing Destiny 2 back online.
We will also be rolling back all player accounts to their state as of 8:20 AM PST, prior to Hotfix 184.108.40.206 going live.
Standby for timeline updates.
— Bungie Help (@BungieHelp) January 24, 2023
Ultimately what they are saying above is that when it does come back online, anything that happened during that small operating period will be wiped and the game will roll back to the state it was pre-patch. That of course means some players will have lost loot and progress from the things they had done straight after reset. However most players cannot have done too much given the short window and the issues.
This is likely preferable to losing accomplishments that took years to attain more most players. However it’s still not sunshine and rainbows.
Since the post above, the game still has not come back online and the latest message essentially warns fans that the game won’t be back until around 4 am PT. That’s almost a full day since the issues were first noticed. This really has been a disastrous update to Destiny 2.
EDIT: (As of publishing that time has passed and no new updated timeline revealed. Keep an eye on the @BungieHelp page on Twitter for any updates.)
Our investigation and testing continues. To set expectations, this issue will not be resolved tonight.
We are estimating a timeline of 3-4 AM PST tomorrow, January 25, for our fix to get deployed. Timeline subject to change.
More info will be provided once available.
— Bungie Help (@BungieHelp) January 25, 2023
This would not be worth reporting on normally. Service games can go down for fixes and the fans clogging up Twitter demanding compensation from Bungie because they cannot play the game for 1 day actually makes me cringe. However I also have to say this is not an isolated incident and the game has been having many troubles recently.
Twice in the last couple of months Bungie had to disable the API of the game in order to fix connection issues. The API allows third party apps to function and frankly this game could be considered almost unplayable without those third party apps for transferring gear and acquiring bounties.
Yet these connection issues, API issues, and more have been on the increase. More so in this final Season of the year.
February 28th sees the launch of the new yearly expansion Lightfall. It is perhaps understandable that some fans are questioning whether to drop the money on that expansion. It would be worrying if problems like this are going to persist. For now that remains to be seen. For all we know there are deep issues the team has already resolved within the new Lightfall expansion. Problem is consumer confidence. Right now many fans are simply not confident that Lightfall will work as intended out of the gate.
What are your thoughts as the Destiny 2 service goes offline for a full day after the latest disastrous update? Has anyone who plays the game seriously considered not purchasing the new expansion until it seems like problems are resolved? Leave me any thoughts you have below.